Refund & Return Policy

Last Updated: 7/1/26

Returns

You may return eligible items within 30 days of delivery.

To qualify for a return:

• Items must be unused.
• Items must be unworn.
• Original tags must be attached.
• Original packaging should be included.
• Proof of purchase is required.

Non-Returnable Items

Items showing signs of wear or damage caused after delivery cannot be returned.

Exchanges

We offer exchanges for:

• Different sizes
• Different colors (subject to availability)
• Defective or damaged products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

• Your order number
• Photos of the item
• A description of the issue

We will arrange a replacement or refund where appropriate.

Refund Process

Once your returned item is received and inspected:

• Approved refunds will be issued to the original payment method.
• Refunds are typically processed within 5–10 business days, depending on your payment provider.

Shipping Costs

• Original shipping charges are non-refundable unless the return is due to our error.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

CONTACT INFORMATION:

Deadwood Construction
admin@deadwoodconstruction.com
(805) 643-3176
1155 E. Thompson Blvd Suite 102 Ventura CA 93001